Frequently Asked Questions

Counselling therapy provides a safe, supportive space to explore emotions, challenges, and life transitions. It helps individuals develop coping skills, increase self-awareness, and create meaningful change for improved mental health and well-being.

Therapy can benefit anyone experiencing emotional distress, relationship issues, anxiety, depression, trauma, or seeking personal growth. If you’re unsure, an initial consultation can help determine if therapy fits your needs.

Therapy is a personal journey, and the time to see results varies. Some experience relief within weeks, while others may take months. Progress depends on individual goals, consistency, and the nature of the issues addressed.

Most extended health insurance plans cover counselling services provided by a Clinical Counsellor. Our counselling services are eligible for reimbursement through insurance providers that include coverage for Clinical Counsellors in their plans. However, coverage amounts and requirements can vary depending on your specific policy. We recommend contacting your insurance provider directly to confirm your benefits and reimbursement details.

Yes. Our counselling services are covered by ICBC and the Autism Funding Unit (AFU). We offer direct billing for eligible clients, which means we can bill these programs directly so you don’t have to pay upfront.